From Scratch to AI Chatbot: Using Python and Gemini API When the chatbot can’t understand the user’s request, it misses important details and asks the user to repeat information that was already shared. This results in a frustrating user experience and often leads the chatbot to transfer the user to a live support agent. In some cases, transfer to a human agent isn’t enabled, causing the chatbot to act as a gatekeeper and further frustrating […]

Intercom App Integration with Zendesk Support The company was founded in 2007 and today serves over 170,000 customers worldwide. Zendesk’s mission is to build software designed to improve customer relationships. Just like Userpilot, it offers you tools for onboarding, in-app communication, and customer support. You can also use it for employee onboarding and it works on mobile apps as well as web ones. It has very limited customization options in comparison to its competitors. For small companies […]